Tsaran Digital

Effective Date: 01.03.2026

1. General Provisions

Tsaran Digital respects your privacy and is committed to protecting your personal data.

We process data in accordance with the laws of the Republic of Moldova, as well as the provisions of the GDPR (General Data Protection Regulation), applicable to users from the European Union.

This document describes what data we collect, how we use it, and how we protect it.

The term “User” refers to any person who visits the website or interacts with it in any way (via forms, email, messaging apps, etc.).

By using the website, you agree to this Policy.

2. Sources of Data Collection

We may receive data:

• through forms on the website (inquiries, feedback)
• through communication via email, phone, or messaging apps
• through social media
• in the course of providing services
• automatically when you use the website (cookies, analytics)

3. What Data We Collect

3.1 Personal Data

We may process:

• name
• phone number
• email address
• company name (if applicable)
• project description or message content

If you share data belonging to third parties, you confirm that you have the right to do so.

3.2 Technical Data

The following may be collected automatically:

• IP address
• device and browser type
• operating system
• date and time of visit
• pages you view
• traffic source

3.3 Cookies and Tracking

We use cookies to:

• ensure the website functions properly
• analyze user behavior
• improve the user experience
• serve marketing purposes (where applicable)

You can manage cookies through your browser settings.

3.4 Usage Data

We may analyze:

• how you interact with the website
• which pages you visit
• how often you return

This helps us improve the website’s structure, content, and marketing.

 

4. Purposes of Data Processing

We use data to:

• contact you and respond to your inquiries
• prepare proposals and discuss projects
• provide our services
• improve the website and our services
• analyze marketing performance
• send information and offers (with your consent only)
• ensure website security

5. Legal Basis for Processing

We process data on the basis of:

• your consent
• the necessity of fulfilling a contract or responding to a request
• legitimate interests (service improvement, security)
• legal obligations

6. Sharing Data with Third Parties

We do not sell your data.

Data may only be shared in the following cases:

• use of analytics services (e.g. Google Analytics)
• operation of advertising platforms (Google, Meta, etc.)
• technical support of the website
• legal requirements

All partners are required to maintain data confidentiality.

7. Third-Party Services

We may use:

• Google Analytics (analytics)
• advertising platforms (Google Ads, Meta Ads, TikTok Ads, etc.)
• email services (for communication)

These services may process data in accordance with their own privacy policies.

8. Data Security

We take reasonable technical and organizational measures to protect your data:

• restricting access to information
• protecting our servers and website
• controlling access to data

That said, no method of transmitting data over the internet can guarantee absolute security.

9. Data Retention

We retain data:

• for as long as necessary for the purposes of processing
• or as required by applicable law

After that, data is deleted or anonymized.

10. User Rights

You have the right to:

• access your data
• correct your data
• request deletion of your data
• restrict processing
• withdraw your consent
• lodge a complaint with a supervisory authority

To do so, please contact us using the details on our website.

11. Declining to Provide Data

You may choose not to provide your data, however in that case:

• we will not be able to contact you
• we will not be able to provide services or process your request

12. Marketing Communications

You may opt out of marketing communications:

• via the unsubscribe link in any email
• by contacting us directly
• through the form on our website

We may still send you important service-related messages.

13. Third-Party Websites

Our website may contain links to third-party resources.

We are not responsible for their content or data processing practices.

We recommend reviewing their privacy policies separately.

14. Data of Minors

The Tsaran Digital website and services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children.

If you believe such data has been shared with us, please contact us and we will delete it.

 

15. Policy Updates

We may update this Policy from time to time.

The current version is always available on this page.

By continuing to use the website, you agree to any updates.

16. Contact

For any questions related to data processing, you can reach us via:

• the form on our website
• email or other contact details listed on the Contact page

17. Closing Statement

We do everything we can to make your experience on our website safe, clear, and transparent.